Privacy Policy for Cygnet Careers Landing Pages & Connect Talent Platform

1. Introduction

We are committed to protecting your personal data and upholding your privacy. This policy outlines how we collect, store, process and use your data across our Careers Landing Pages and the Cygnet Connect Talent Platform (“Connect”). This policy applies to the following domain: join.cygnetgroup.com We may update this policy from time to time. Please check back periodically to stay informed of any changes. This version is effective from 26 June 2025.

2. What Data We Collect

  • Full name
  • Email address and phone number
  • CV and cover letter
  • Job alert preferences
  • Career interests and role preferences
  • Technical data like IP address, browser type and device information
  • Behavioural data, including page views, form interactions and click actions

3. How We Use Your Data

We process your data to:
  • Maintain your talent profile and keep you informed of relevant job opportunities
  • Send job alerts and content tailored to your preferences
  • Support our recruitment and employer brand initiatives
  • Review and assess your suitability for current or future roles
  • Improve our site performance and user experience using analytics tools
  • Maintain platform security and monitor for fraudulent activity
  • Comply with our legal obligations
We rely on a combination of legal bases for this processing, including your consent, legitimate interest and contractual necessity.

4. Marketing, Analytics & Tracking

With your consent, we may use cookies and tracking technologies to:
  • Monitor engagement with our content
  • Deliver tailored ads or retargeting campaigns
  • Analyse platform performance using tools like Google Analytics
You may opt out of non-essential cookies through your browser settings or via the consent banner on our site.

5. Data Sharing & Third Parties

We do not sell your data. We may share your personal information with:
  • Internal HR and recruitment teams
  • Email and cloud storage providers (e.g. Microsoft, Google)
  • Service providers supporting our recruitment tech stack (e.g. CRM, ATS tools)
  • Legal and regulatory bodies when required by law
All third-party providers are contractually obligated to maintain data security and confidentiality.

6. Data Storage & Retention

We retain:
  • CV submission and talent pool data for up to 24 months from last contact
  • Email communication data for up to 12 months
  • Enquiry form submissions for 4 weeks, unless linked to a longer process
  • Analytics data in anonymised or aggregated form, where possible
If you request your data to be deleted or accessed, we will respond within one calendar month, or sooner if required by law.

7. Your Rights

You have the right to:
  • Access the data we hold about you
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to data processing
  • Request data portability
  • Lodge a complaint with the ICO (UK) or relevant supervisory authority
To exercise any of these rights, please email: dataprotection@cygnethealth.co.uk

8. Security Measures

We have implemented both technical and organisational measures to protect your data, including:
  • SSL encryption
  • Secure file storage
  • Access controls and monitoring
  • Role-based access and data minimisation

9. External Links

Our platform may contain links to other websites. We are not responsible for the privacy policies or content of those external sites.

10. Contact

For questions about this policy or to exercise your rights, contact:

Data Protection Officer
Email: dataprotection@cygnethealth.co.uk