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Team Leader (Care & Support)

  • Amberwood Lodge, Poole, BH14 9JN
  • £15.39 – £15.64 per hour
  • Care and Support
  • Full time
  • Closes 10 Dec 2026
  • Amberwood Lodge, Poole, BH14 9JN
  • £15.39 – £15.64 per hour
  • Closes 10 Dec 2026
  • Full time
  • Care and Support
Apply now

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group is seeking an experienced and compassionate Team Leader (Care & Support) to join our dedicated team at Cygnet Amberwood. This is an opportunity for someone passionate about empowering adults with Autism and Learning Disabilities to live fulfilling, independent lives.


The Service:

Amberwood Lodge is a specialist residential service for adults with autism and learning disabilities, who may have behaviours that challenge. We aim to provide a safe, comfortable and effective environment, promoting independence and community integration. Person-centred planning is at the heart of everything we do, based on each person’s specific needs. We understand that consistency and continuity of care is important for the people we care for.


The People We Support:

  • Adults from the age of 18 years
  • Individuals with a diagnosis of autism & learning disability
  • May present with behaviours that challenge
  • May have communication challenges
  • May have associated complex needs
  • May have an ECHP (Education Healthcare Plan)
  • May be subjected to DoLS (Deprivation of Liberty Safeguards) or Care Orders

The Role:

As a Support Worker Team Leader, you will play a key role in ensuring high‑quality care and support are delivered consistently across the service. You will lead by example, support the development of the staff team, and help create a positive, therapeutic environment for the people we support.


You’ll be working 42 hours a week (12-hour shifts) on Days only, including alternative weekends.


  • Leading, supervising and motivating a team of Support Workers
  • Ensuring high standards of person‑centred care are maintained
  • Supporting individuals with daily living skills, community activities and personal development
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Managing and responding to behaviours that challenge using positive behaviour support approaches
  • Contributing to care planning, risk assessments and documentation
  • Acting as a role model for best practice and professional conduct
  • Supporting rota planning, shift coordination and effective communication across the team
  • Building strong relationships with families, external professionals and stakeholders

You are...

  • Either currently working as a Senior Support Worker or Team Leader
  • Experience supporting individuals with autism, learning disabilities or behaviours that challenge
  • Experienced in shift leading, delegating tasks to junior staff members and supporting Service Managers
  • Genuinely driven to make a difference in people’s lives
  • Confident, assertive & ambitious for yourself, service users & the organisation
  • An excellent communicator & good team player
  • Organised, committed & keen to develop your management & leadership skills.

Why join Cygnet? And what we will offer you…

  • Salary: £15.39 Per Hour rising to £15.64 Per Hour
  • Further learning and career development & training
  • NHS Discounts (Blue Light Card)
  • Cygnet Rewards
  • Wellbeing centre with exercises, recipes, financial & mental health advice
  • Free DBS
  • Paid Training
  • Free Meal on Shift
  • A supportive, inclusive and values‑driven working environment

Please note that successful candidates will be required to undergo an enhanced DBS check.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Founded in 1988, Cygnet is a leading UK provider of specialist mental health services, learning disability services, autism support and social care.

With services across the UK, Cygnet supports thousands of people every day through a wide range of inpatient and community-based services designed to help people achieve better outcomes and live healthier, more independent lives.

Our teams work across hospitals, residential services and supported living environments, supporting young people and adults with complex mental health needs, learning disabilities, autism, acquired brain injuries and eating disorders. Every service is centred around providing safe, compassionate and person-focused care.

At Cygnet, we believe that everybody deserves the opportunity to live a life that feels meaningful, fulfilling and hopeful. That means creating environments where people feel supported, respected and empowered to make progress at their own pace.

Support looks different for every individual. For some people, it may involve helping them regain confidence and independence following a period of mental ill health. For others, it may mean providing specialist support around communication, daily living skills or emotional wellbeing. Whatever the journey looks like, our focus is always on helping people move towards a more positive future.

Our colleagues are at the heart of everything we do. Every day, they help people achieve milestones that can have a lasting impact — whether that’s building trust, developing new skills, reconnecting with loved ones or taking steps towards greater independence.

Because of this, working at Cygnet is about far more than delivering care. It’s about building genuine relationships, creating opportunities for recovery and helping people realise their potential.

Many of our roles don’t need previous experience in healthcare or social care. What matters most is sharing our values (Care, Respect, Empower, Trust and Integrity) and a genuine desire to support others. In return, Cygnet provides comprehensive training, ongoing development and clear opportunities to build a rewarding long-term career.

For many colleagues, the most rewarding part of the role is knowing they’ve made a meaningful difference to somebody’s life.

At Cygnet, those moments matter every single day.