Head Housekeeper
- Cygnet Wast Hills, Alvechurch, B38 9ET
- £13.85 per hour
- Hospitality and Non-Clinical Services
- Full time
- Closes 30 Nov 2026
- Cygnet Wast Hills, Alvechurch, B38 9ET
- £13.85 per hour
- Closes 30 Nov 2026
- Full time
- Domestic/Housekeepers
- Hospitality and Non-Clinical Services
Helping others improve and turn their lives around – there’s no better feeling.
It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Wast Hills provides dedicated, person-centred support to men with learning disabilities, autism and associated complex needs in a robust environment.
We are looking for a confident Head Housekeeper with a passion for making a difference to others.
You will be working 40 hours a week, Monday to Friday 08.00am - 16.00pm or 09.00am - 17.00pm (can be flexible with either timings) including weekends.
Your day-to-day…
- Manage Team AL/sickness reporting
- Conduct Return to work Interviews (Reporting to management)
- Complete rotas for the team
- Provide a general housekeeping service & ensure the site maintains a high level of cleanliness
- Conduct regular staff supervision & annual appraisals
- Carry out daily & weekly cleaning regimes & monitor stock & equipment
- Employ safe working practices & adhere to health & safety procedures
- Comply with Control of Substances Hazardous to Health (COSHH) regulations
- Monitor & audit the level of service provided against the agreed standards and complete stock orders and deliveries.
You have...
- Previous supervisory experience
- COSHH & Health & Safety training
- Experience in housekeeping or domestic work in care/hospital setting
- A friendly, conscientious & positive attitude
- Good communication skills
- The ability to maintain confidential information.
Why Cygnet? We’ll offer you…
- Salary: £13.85 per hour
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- Cycle to work scheme & employee discount savings.
Please note, successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply
Founded in 1988, Cygnet is a leading UK provider of specialist mental health services, learning disability services, autism support and social care.
With services across the UK, Cygnet supports thousands of people every day through a wide range of inpatient and community-based services designed to help people achieve better outcomes and live healthier, more independent lives.
Our teams work across hospitals, residential services and supported living environments, supporting young people and adults with complex mental health needs, learning disabilities, autism, acquired brain injuries and eating disorders. Every service is centred around providing safe, compassionate and person-focused care.
At Cygnet, we believe that everybody deserves the opportunity to live a life that feels meaningful, fulfilling and hopeful. That means creating environments where people feel supported, respected and empowered to make progress at their own pace.
Support looks different for every individual. For some people, it may involve helping them regain confidence and independence following a period of mental ill health. For others, it may mean providing specialist support around communication, daily living skills or emotional wellbeing. Whatever the journey looks like, our focus is always on helping people move towards a more positive future.
Our colleagues are at the heart of everything we do. Every day, they help people achieve milestones that can have a lasting impact — whether that’s building trust, developing new skills, reconnecting with loved ones or taking steps towards greater independence.
Because of this, working at Cygnet is about far more than delivering care. It’s about building genuine relationships, creating opportunities for recovery and helping people realise their potential.
Many of our roles don’t need previous experience in healthcare or social care. What matters most is sharing our values (Care, Respect, Empower, Trust and Integrity) and a genuine desire to support others. In return, Cygnet provides comprehensive training, ongoing development and clear opportunities to build a rewarding long-term career.
For many colleagues, the most rewarding part of the role is knowing they’ve made a meaningful difference to somebody’s life.
At Cygnet, those moments matter every single day.