Social Care Credit Controller
- Kings Hill Office, Kings Hill, ME19 4AE
- £30,000 per year
- Leadership and Organisational Support
- Full time
- Closes 21 Nov 2026
- Kings Hill Office, Kings Hill, ME19 4AE
- £30,000 per year
- Closes 21 Nov 2026
- Full time
- Finance
- Leadership and Organisational Support
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a Credit Controller to join our team at our new office in Kings Hill, West Malling. This role will be hybrid between home and office.
The Credit Controller for Social Care will support the management of the accounts receivable ledger for our Social Care division.
Key responsibilities will include liaising with funders for payment of outstanding invoices, service user account reconciliations, requesting credit notes and query resolution.
Reporting directly to the Social Care Credit Control & Group Cash Allocations Manager, this supporting role will ensure the function executes a robust cash collections process maximising timely collection for outstanding invoices.
Summary of Responsibilities
- In depth reconciliation of debtor accounts.
- Collection of outstanding invoices, ensuring they are paid within required period.
- Managing own workload and ledger.
- Reduce 60+ debt on your ledger.
- Inputting diary notes for all activities to build audit trail for the service user.
- Liaise with internal departments to ensure invoicing is accurate and queries resolved promptly.
- Build and maintain relationships with both internal and external stakeholders.
- Work as a team and help when other members of the team are absent.
- Send copy invoices & produced statements.
- Any adhoc duties within the department required.
Our ideal candidate will have...
- Experience in a credit control environment.
- Flexible and able to deal promptly with queries and information requests.
- Intermediate Excel Skills.
- Able to deal with heavy data sets, create & understand account reconciliations.
- Core Financial experience.
Why Cygnet? We’ll offer you…
- Salary: £30,000 Per Year.
- Bonus scheme - to start the next quarter following successful completion of probation period.
- An opening to undertake further learning with our excellent apprenticeship scheme.
- Expert supervision & support.
- Employee referral scheme.
- Free Health Cash plan.
- 24 hours free GP support line.
- Free life assurance cover.
- Free eye tests.
- Car lease discounts.
- Discounted gym membership.
- Free mortgage broker and Insurance cover.
- Pension scheme.
- Employee NHS - discount savings & “Cycle to Work” scheme.
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks.
Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply.
Founded in 1988, Cygnet is a leading UK provider of specialist mental health services, learning disability services, autism support and social care.
With services across the UK, Cygnet supports thousands of people every day through a wide range of inpatient and community-based services designed to help people achieve better outcomes and live healthier, more independent lives.
Our teams work across hospitals, residential services and supported living environments, supporting young people and adults with complex mental health needs, learning disabilities, autism, acquired brain injuries and eating disorders. Every service is centred around providing safe, compassionate and person-focused care.
At Cygnet, we believe that everybody deserves the opportunity to live a life that feels meaningful, fulfilling and hopeful. That means creating environments where people feel supported, respected and empowered to make progress at their own pace.
Support looks different for every individual. For some people, it may involve helping them regain confidence and independence following a period of mental ill health. For others, it may mean providing specialist support around communication, daily living skills or emotional wellbeing. Whatever the journey looks like, our focus is always on helping people move towards a more positive future.
Our colleagues are at the heart of everything we do. Every day, they help people achieve milestones that can have a lasting impact — whether that’s building trust, developing new skills, reconnecting with loved ones or taking steps towards greater independence.
Because of this, working at Cygnet is about far more than delivering care. It’s about building genuine relationships, creating opportunities for recovery and helping people realise their potential.
Many of our roles don’t need previous experience in healthcare or social care. What matters most is sharing our values (Care, Respect, Empower, Trust and Integrity) and a genuine desire to support others. In return, Cygnet provides comprehensive training, ongoing development and clear opportunities to build a rewarding long-term career.
For many colleagues, the most rewarding part of the role is knowing they’ve made a meaningful difference to somebody’s life.
At Cygnet, those moments matter every single day.