Support Worker
- Cygnet Delfryn House, Mold, CH7 6FQ
- £13.15 – £13.45 per hour
- Care and Support
- Full time
- Closes 6 Jan 2027
- Cygnet Delfryn House, Mold, CH7 6FQ
- £13.15 – £13.45 per hour
- Closes 6 Jan 2027
- Full time
- Care and Support
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a confident, compassionate and dedicated Support Worker with a passion for delivering outstanding care to join our team at our new service to open in early 2027, Cygnet Delfryn House.
Cygnet Delfryn House is our new Low Secure service for women in North Wales. We support women across two wards, specialising in mental health and personality disorders. The service is due to open in early 2027 and is accepting referrals now. All of our secure services aim to monitor, manage and reduce risk in a safe and therapeutic setting, in order to help individuals progress towards more independent living.
Your day-to-day responsibilities will include:
- Offering enhanced care using a flexible, person-centred approach
- Providing guidance and encouragement through physical and emotional support
- Learning about each individual’s specific needs and supporting them in the most appropriate way
- Assisting with medical and welfare needs
- Reporting on medical and welfare needs as required
- Supporting safeguarding practices and maintaining professional boundaries
- Maintaining a safe, clean and therapeutic environment for all
- Encouraging independence, confidence and positive daily routines
- Supporting people to work towards personal goals and community involvement
- Working closely with colleagues, nurses and wider professionals to deliver outstanding care
What We’re Looking For:
- We are looking for someone who is caring, reliable and committed to making a difference.
- Genuinely driven with a desire to improve people’s lives
- A confident and compassionate communicator
- A good team player
- Sensitive, intuitive and respectful
- Energetic and motivated to provide a trusting, stimulating and varied environment
- Passionate about empowering people and supporting independence
- Able to work positively with people with mental health conditions and complex needs
- Able to drive due to the location of the service
Previous experience in care, mental health, support work, healthcare or residential services can be helpful, but your values, attitude and commitment to outstanding care are just as important.
Why Cygnet?
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.
- £13.15 per hour, increasing to £13.45 per hour after 3 months’ service
- Full-time hours, 42 hours per week
- Flexible working with the opportunity for overtime
- Regular coaching and appraisal
- Expert supervision and peer support
- Employee discount savings
- Cycle to Work scheme
- The opportunity to build a meaningful career in health and social care
- A supportive team environment where your work makes a real difference
Apply now to start your career with Cygnet.
Successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply
Founded in 1988, Cygnet is a leading UK provider of specialist mental health services, learning disability services, autism support and social care.
With services across the UK, Cygnet supports thousands of people every day through a wide range of inpatient and community-based services designed to help people achieve better outcomes and live healthier, more independent lives.
Our teams work across hospitals, residential services and supported living environments, supporting young people and adults with complex mental health needs, learning disabilities, autism, acquired brain injuries and eating disorders. Every service is centred around providing safe, compassionate and person-focused care.
At Cygnet, we believe that everybody deserves the opportunity to live a life that feels meaningful, fulfilling and hopeful. That means creating environments where people feel supported, respected and empowered to make progress at their own pace.
Support looks different for every individual. For some people, it may involve helping them regain confidence and independence following a period of mental ill health. For others, it may mean providing specialist support around communication, daily living skills or emotional wellbeing. Whatever the journey looks like, our focus is always on helping people move towards a more positive future.
Our colleagues are at the heart of everything we do. Every day, they help people achieve milestones that can have a lasting impact — whether that’s building trust, developing new skills, reconnecting with loved ones or taking steps towards greater independence.
Because of this, working at Cygnet is about far more than delivering care. It’s about building genuine relationships, creating opportunities for recovery and helping people realise their potential.
Many of our roles don’t need previous experience in healthcare or social care. What matters most is sharing our values (Care, Respect, Empower, Trust and Integrity) and a genuine desire to support others. In return, Cygnet provides comprehensive training, ongoing development and clear opportunities to build a rewarding long-term career.
For many colleagues, the most rewarding part of the role is knowing they’ve made a meaningful difference to somebody’s life.
At Cygnet, those moments matter every single day.