Ward Administrator/Clerk
- Cygnet Hospital Taunton, Orchard Portman, TA3 7BQ
- £25,245 per year
- Leadership and Organisational Support
- Part time
- Closes 20 Nov 2026
- Cygnet Hospital Taunton, Orchard Portman, TA3 7BQ
- £25,245 per year
- Closes 20 Nov 2026
- Part time
- Reception/Administration
- Leadership and Organisational Support
Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a Ward Administrator/Clerk to join our team at Cygnet Taunton.
Cygnet Hospital Taunton provides acute inpatient admissions service for men and women and a specialist inpatient service for men diagnosed with a learning disability.
Your Day-to-Day...
Salary: £25,245 per annum
You’ll be working 36 hours a week in an Inpatient Mental Health Hospital with males with learning disabilities, female and male acute mental health services and male cognitive neuropsychiatry.
- Assisting the wards to complete relevant forms where necessary (e.g. Admission Paperwork etc.).
- Helping to ensure the wards are compliant with various clinical dashboards.
- Ensuring paperwork is submitted so the patient database is kept up to date.
- Assist with the collection of required data to meet corporate requirements and monitoring of ward key performance indicators (KPIs).
- Maintain effective filing/record keeping systems and decant service user notes in line with Medical Records policy and procedure.
- Maintain and update ward displays and information points to ensure these remain current and relevant.
- Liaise with external agencies, referrers, relatives and other professionals as required.
- Attend and take minutes at meetings as requested.
- Record all enquiries using appropriate documentation and ensure action is taken where necessary.
- Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
- Provide cover and support to the Administration Department as requested.
- Ensure confidentiality and security of patient related data at all times.
You are...
- Experienced in administration in a fast-paced environment (2 years experience).
- Proficient in typing and minute taking.
- Organised, diligent and can strictly adhere to processes & procedures.
- Knowledgeable of mental health & patient confidentiality issues.
- Skilled at inputting, pulling & analysing data using Microsoft Excel.
- Proficient in Microsoft Word, PowerPoint, etc.
- An excellent verbal & written communicator with strong interpersonal skills.
- Able to swiftly solve problems & work under pressure without compromising quality.
Why Cygnet? We’ll offer you…
- Strong career progression opportunities.
- Expert supervision & support.
- Employee referral scheme.
- Pension scheme.
- “Cycle to work” scheme & employee discount saving.
Please note: successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply.
Founded in 1988, Cygnet is a leading UK provider of specialist mental health services, learning disability services, autism support and social care.
With services across the UK, Cygnet supports thousands of people every day through a wide range of inpatient and community-based services designed to help people achieve better outcomes and live healthier, more independent lives.
Our teams work across hospitals, residential services and supported living environments, supporting young people and adults with complex mental health needs, learning disabilities, autism, acquired brain injuries and eating disorders. Every service is centred around providing safe, compassionate and person-focused care.
At Cygnet, we believe that everybody deserves the opportunity to live a life that feels meaningful, fulfilling and hopeful. That means creating environments where people feel supported, respected and empowered to make progress at their own pace.
Support looks different for every individual. For some people, it may involve helping them regain confidence and independence following a period of mental ill health. For others, it may mean providing specialist support around communication, daily living skills or emotional wellbeing. Whatever the journey looks like, our focus is always on helping people move towards a more positive future.
Our colleagues are at the heart of everything we do. Every day, they help people achieve milestones that can have a lasting impact — whether that’s building trust, developing new skills, reconnecting with loved ones or taking steps towards greater independence.
Because of this, working at Cygnet is about far more than delivering care. It’s about building genuine relationships, creating opportunities for recovery and helping people realise their potential.
Many of our roles don’t need previous experience in healthcare or social care. What matters most is sharing our values (Care, Respect, Empower, Trust and Integrity) and a genuine desire to support others. In return, Cygnet provides comprehensive training, ongoing development and clear opportunities to build a rewarding long-term career.
For many colleagues, the most rewarding part of the role is knowing they’ve made a meaningful difference to somebody’s life.
At Cygnet, those moments matter every single day.