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Bank Support Worker

  • Cygnet Wast Hills, Alvechurch, B38 9ET
  • £13 – £14.57 per hour
  • Care and Support
  • Zero Hours
  • Closes 14 Nov 2026
  • Cygnet Wast Hills, Alvechurch, B38 9ET
  • £13 – £14.57 per hour
  • Closes 14 Nov 2026
  • Zero Hours
  • Care and Support
Apply now

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group is currently recruiting experienced Bank Support Workers to work flexible ad hoc shifts at Cygnet Wast Hills.

This is an excellent opportunity for dedicated support workers who are passionate about delivering high-quality care and support to individuals with learning disabilities. Flexible shifts are available to suit your availability. Whether you prefer days, nights, weekends or occasional shifts, you’ll have the freedom to pick the hours that work best for you.

Join our supportive teams and make a real difference to the individuals in our care—while enjoying the flexibility that suits your life.

Cygnet Wast Hills provides dedicated, person-centred support to men with learning disabilities, autism and associated complex needs in a robust environment.

The service has a number of independent and communal living spaces for the individuals we support, to maximise opportunities to progress through their care pathway towards greater independence.

Your day-to-day…

  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Cooperate with other members of the nursing team to ensure the ward meets any therapeutic needs of the patient, which are conducive to recovery
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • At all times, ensure that the patient's rights and dignity are maintained.
  • Report on medical & welfare needs as required
  • Safeguard all patients and visitors to the service
  • Maintain a safe, clean environment for all
  • Use innovative methods to improve patient care
  • Support and care for a variety of Service Users with acute mental health needs
  • Pass on to qualified staff any information or concerns brought to your attention

Why Cygnet? We’ll offer you…

  • Salary: £13.00 per hour
  • £14.57 per hour including 12.1% holiday allowance
  • Flexible working
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings
  • NHS Discount

You are…

  • Genuinely driven with a desire to make a real difference in people’s lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply.

Founded in 1988, Cygnet is a leading UK provider of specialist mental health services, learning disability services, autism support and social care.

With services across the UK, Cygnet supports thousands of people every day through a wide range of inpatient and community-based services designed to help people achieve better outcomes and live healthier, more independent lives.

Our teams work across hospitals, residential services and supported living environments, supporting young people and adults with complex mental health needs, learning disabilities, autism, acquired brain injuries and eating disorders. Every service is centred around providing safe, compassionate and person-focused care.

At Cygnet, we believe that everybody deserves the opportunity to live a life that feels meaningful, fulfilling and hopeful. That means creating environments where people feel supported, respected and empowered to make progress at their own pace.

Support looks different for every individual. For some people, it may involve helping them regain confidence and independence following a period of mental ill health. For others, it may mean providing specialist support around communication, daily living skills or emotional wellbeing. Whatever the journey looks like, our focus is always on helping people move towards a more positive future.

Our colleagues are at the heart of everything we do. Every day, they help people achieve milestones that can have a lasting impact — whether that’s building trust, developing new skills, reconnecting with loved ones or taking steps towards greater independence.

Because of this, working at Cygnet is about far more than delivering care. It’s about building genuine relationships, creating opportunities for recovery and helping people realise their potential.

Many of our roles don’t need previous experience in healthcare or social care. What matters most is sharing our values (Care, Respect, Empower, Trust and Integrity) and a genuine desire to support others. In return, Cygnet provides comprehensive training, ongoing development and clear opportunities to build a rewarding long-term career.

For many colleagues, the most rewarding part of the role is knowing they’ve made a meaningful difference to somebody’s life.

At Cygnet, those moments matter every single day.